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dt70
Beginner
801 Views
Message 1 of 18

search engine

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When I use the search engine al replies  come back  " cannot find". Also I nolonger have a home icon.

17 REPLIES 17
gg30340
Distinguished Sage
Distinguished Sage
781 Views
Message 2 of 18

Re: search engine

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Do you mean in general on your browser or do you mean with this forum?

Have you tried clearing the history and cookies from your browser?

Have you tried a different browser?

dt70
Beginner
732 Views
Message 3 of 18

Re: search engine

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1. Using the bt page on my browser

2. Cleared my history and cookies

3. Using the bt page with Microsoft edge same result

jac_95
Guru
Guru
724 Views
Message 4 of 18

Re: search engine

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Please can you provide a screenshot of this. 

To add a picture to a reply click the camera icon when composing the message and browse for the image you want to upload.Screenshot 2021-09-12 at 14.58.56.png

gg30340
Distinguished Sage
Distinguished Sage
716 Views
Message 5 of 18

Re: search engine

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What happens when you click on this link and use google to search?

Google

Ben2
Aspiring Contributor
641 Views
Message 6 of 18

Google Search on BT Homepage

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When I am on BT homepage and searching for something on Google search it fails to find anything including BT's own site. Been like that for a few days.

Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 7 of 18

Re: Google Search on BT Homepage

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jac_95
Guru
Guru
688 Views
Message 8 of 18

Re: search engine

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If this is search.bt.com I don't think this is being maintained anymore.

The old home.bt.com news section also isn't being maintained anymore.

 

Ben2
Aspiring Contributor
613 Views
Message 9 of 18

Re: Google Search on BT Homepage

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Having been on the link I take it that Google Search on BT Homepage is no longer available. It would have been nice to have been informed.

Ben2
Aspiring Contributor
667 Views
Message 10 of 18

Re: search engine

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Interesting situation. When it comes back as "We cannot find etc" just above it is The Web and Search BT boxes. Click on Search BT and it comes up with what you are looking for yet won't from the BT Homepage. Evidently Google hasn't a problem so don't know.