I went live and claimed my reward on 17/01/18 and when I have tracked the reward card it says allow 20 days for delivery, 20 days is today and nothing has arrived.
I am now being told to allow 30-45 days. Please can someone look into speeding this, no too sure why it takes over a month for something to be posted.
The tracker shows dispatch date 24/01?
Welcome to this user forum.
I'm sorry you haven't received your Rewards card as of yet. If you take a look at - Information about the BT Reward Card
What if my BT Reward card doesn't turn up?
If it doesn't arrive within 30 working days, drop us an email at firstname.lastname@example.org >