cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Yvonnee
Beginner
197 Views
Message 1 of 2

£125 master card reward

Go to solution
I claimed my reward card over 30 days ago and it says on mybt that they posted it on 27/6/17 it's now 20/7/17 and have read a lot about people not receiving their card and don't want this problem as using it for spends for a holiday. Can anyone let me know what's the next step to take if I still don't receive it?
0 Ratings
Reply
1 REPLY 1
Zombie
Expert
182 Views
Message 2 of 2

Re: £125 master card reward

Go to solution

Hi @Yvonnee same for me mine was posted on the 27/06 as well, I was informed it would take 20 days. But a quck look on twitter it seems it can take 30-45 days. So I've not been worried but bt have a dedicated contact for help with the missing mastercard, I think you will be advised to contact them first.  https://bt.custhelp.com/app/contact_email/c/6090 I Hope you get it sorted out. 

0 Ratings
Reply