I am still waiting for my £130 prepaid Mastercard, despite receiving an e-mail on 23.04.18 to say that it had been sent. It is now well over the 30 working day deadline . Please can a mod contact me urgently to resolve this issue.
My services went live on 19 April 2018.
Hi @jaward Sorry you have not received your reward card yet.
We will be happy to chase this up for you if you send us over your details. You can contact us by clicking on my user name and selecting contact the mods.
@jaward I'm sorry there was a delay in getting the card sent out to you.
I have just received confirmation from the team that it will be with you within 30 days from today. Please post back when you receive it.