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Jessucuh123
Beginner
607 Views
Message 1 of 5

£150 reward card

We signed up for BT back in December purely because of the gift card being offered as we thought it would be a good deal. As soon as the broadband went live we claimed it as we were told to, this was the 11th January, 2 days later we had an email saying they have sent it. According to the BT website it should take upto 20 days to arrive, however today is day 20 and still nothing?!?
Has anyone else had this issue? And how long did it take to receive It?
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4 REPLIES 4
john46
Distinguished Sage
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Message 2 of 5

Re: £150 reward card

The reward cards can take up to 45 days to arrive
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Jessucuh123
Beginner
565 Views
Message 3 of 5

Re: £150 reward card

Even though online it says allow 20 days?
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john46
Distinguished Sage
555 Views
Message 4 of 5

Re: £150 reward card

yes it has always been like thatas this link shows 30 working days this excludes weekends 

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529 Views
Message 5 of 5

Re: £150 reward card

So, mine says that it can be claimed as of 11th Feb, but expires 11th April.... does that mean that we could have only less than two weeks to use it if it takes up to 7 weeks to arrive??!!!!!

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