An obselte BT phone line installed around 1998-2000. Anyway to know the install date either on the hardware socket or through records with BT. Phoned customer service they could only locate a name and email addresses btopenworld.com. I have found a BT bill in 2013 with an GB account number and phone number.
Unsure which department is best for locating legacy accounts possibly provisioning/home movers department I used to work in one.
Hi @braveheart2024,
Welcome to the BT Community
Why was it you were looking for the install date? As per our privacy policy, most account information is generally only kept for up to 6 years, so with the install being so long ago it is unlikely that the information will be anywhere available I am afraid Privacy Policy | BT
As far as I am aware there will be no way to tell any specific date from the socket itself
Alex