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Message 1 of 6

20% increase.

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My monthly DD in February this year was £45. This month for exactly the same deal and service, £54. Hidden behind extra charges for “Pay as you go landline” This is a 20% increase.  I have been with BT for decades but am now looking for alternatives as they are just taking the pi**

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Message 2 of 6

Re: 20% increase.

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My broadband F2 and PAYG is now £36 , up the ‘agreed’ £4 at the end of March , this is a pretty standard price , what are you paying £54 for ? , I’d guess it’s either you are out of contract on a legacy product or you take more services that just broadband and telephone, care to itemise your bill (product names etc ) and prices for each element ? 
FWIW , £54 is almost certainly £3-5 more a than what your bills will be will going forward because of the adjustment made for the annual increase falling mid way through your billing period .

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Message 3 of 6

Re: 20% increase.

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I am out of contract as the renewal they offered was the same price.Halo 3. DV. Speed about 28mps. That’s it. Price was £45.  I got this notice in MarchIMG_2381.jpeg

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Message 4 of 6

Re: 20% increase.

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IMG_2382.jpeg

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Message 5 of 6

Re: 20% increase.

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Can’t see your images yet as they are currently quarantined , but Halo , as well as being out if contract that will be responsible for at least £15 of your costs , maybe more .


TBH , it’s the speed profile you pay for rather  than the speed you get that’s important , if your line is fault free  but only capable of 28Mb then Fibre Essential is the obvious choice , no point paying for Fibre 1 or Fibre 2  if your line length means 28Mb is as fast as it allows, Fibre  Essential is currently £27 , then £31 March 2027 , £35 March 2028, add on the PAYG , then £30-£32 is your target price , 

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Message 6 of 6

Re: 20% increase.

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Is the current payment the first one after the price rise because if it is and depending on the bill date you could have close to an extra 2 months of the pay rise. This is because there will be a catch up of the undercharged costs on the last bill dated before 31 March plus the full rise billed in advance on the current bill.