So I've just recieved my price increase notification and I'm confused, does anyone know how on earth it is justified to increase by January CPI 'plus' 3.9%, that means 5.5% + 3.9% that's 9.4% if my basic maths is working properly. If anyone can explain how this works beyond what looks like overt profiteering I'd be very grateful.
I take it you 2 are quite happy with the service then & don't want the improvements & full fibre being rolled out across the country? It's not profiteering it's an increase which although high is being used to invest in the network etc
I think you will find that there are many other companies who have taken the same approach with increases in March/April of CPI + 3.8/3.9% so this appears to becoming the norm. I agree it is big increase and was originally set when CPI was very low but CPI has increased significantly since then
I think this is probably the most helpful page I have found regarding the price increases.
As others have said, BT aren't alone in raising prices and whilst it is high, it is transparent.
I am presently paying £25.06. I have received a price increase notification of £2.33. By my reckoning then that is an increase of 9.3%.
I am well aware of the CPI + 3.9% malarkey - that is not my query. My query is regarding the CPI rate they have used ... I work it out as 5.4%. Where did they get that figure from? Is that really the pertinent CPI rate?