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fromlondon
Aspiring Contributor
324 Views
Message 11 of 14

Re: Why has my package increased in price?

The removal of a paragraph to my above post by "forum admin" changes its context.

 

I am not saying that I pay for HD with sky, which I believe is a valid responce to john46 who wrote that sky charges for HD.

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zulu17
Distinguished Guru
Distinguished Guru
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Message 12 of 14

Re: Why has my package increased in price?

@fromlondon are  watching/subscribing to BT Sport on a Sky box or a Youview box ?

 

 

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fromlondon
Aspiring Contributor
307 Views
Message 13 of 14

Re: Why has my package increased in price?

Yes. Watching bt sports on sky.

 

I have BT broadband and got a BT Sports discount to renew for 12 months for last few years.

 

I would like to say all resolved now as I spoke to Jane from BT last who saw where problems were, apologised and was going to send the new contract out by email within the hour..... Guess what? ..... Still no email.

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fromlondon
Aspiring Contributor
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Message 14 of 14

Re: Why has my package increased in price?

Chat with BT on 18th Feb:

-bt>: **************- this is the complaint number based on which my back end has now taken up the case and will update you in next 24 hours. Be rest assured.

-me>: I've heard that before 🐵

-bt>: Trust me, I cannot give you any false commitments such as 2-3 hours **** 🙂 I need this much of time , and letting my team get back to you, that is my responsibility and I will live up to it

Do you think I got a call back?

Nop!!!
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