It would appear that your line has been downgraded and you will not be able to get Infinity 2 speeds however the BT Wholesale checker should reflect that which it clearly doesn't.
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I appreciate what you have said... and yes I guess my local area has been downgraded. I am aware that there can be some sort of financial negotiating but I simply need a fast internet.
As Bt do not supply it now... I feel they broke our agreement but I'm still the one who has to pay £30. I am not upset that BT are doing so well in this area that the old wiring is struggling... far from it. I'm happy for BT, when I scan for wifi, at least 9 BT spots pop up around me. I loved Infinity 2 while I had it, I just don't have it any more.
I just feel I'm being punished and I'm not the one who is unable to fulfil my side of the agreement.
I'll pay the £30... the money is not important... I just thought they may have waived it under the circumstances.