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AAC1
Beginner
405 Views
Message 1 of 8

£50 Cashback cheque not arrived

Hi 

 

Signed up with BT on 22nd March  and it went live on 4th April.  I signed up and requested the £50 cheque on the link provided but nothing received. 

The £125 pre-loaded debit card has arrived (thanks!) but never received the cheque.

Can a Mod let me know how best to deal with this please?

 

thanks

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7 REPLIES 7
NeilO
Moderator
Moderator
397 Views
Message 2 of 8

Re: £50 Cashback cheque not arrived

@AAC1 Yes we can help if you send over your details on the 'click here to contact the mods' link in my forum profile. You can find the link by clicking on my username.

Thanks

Neil

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AAC1
Beginner
392 Views
Message 3 of 8

Re: £50 Cashback cheque not arrived

Thanks Neil, just completed the form

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PaddyB
Moderator
Moderator
385 Views
Message 4 of 8

Re: £50 Cashback cheque not arrived

Hi @AAC1,

Thank you for confirming. I've checked our queue and we have your details. One of the team will be in touch tomorrow.

Thanks

PaddyB

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DanielS
Moderator
Moderator
368 Views
Message 5 of 8

Re: £50 Cashback cheque not arrived

Hi @AAC1,

I want you to know that I've reached out to the people that issue the £50 cashback cheque asking what's happening. They can take a few working days to get back to me. As soon as they do, I'll be in touch.

Thanks

DanielS

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AAC1
Beginner
361 Views
Message 6 of 8

Re: £50 Cashback cheque not arrived

Great, thanks Daniel

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AAC1
Beginner
332 Views
Message 7 of 8

Re: £50 Cashback cheque not arrived

Hi

Can i have an update please?

 

Thanks

 

 

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DanielS
Moderator
Moderator
327 Views
Message 8 of 8

Re: £50 Cashback cheque not arrived

Hi @AAC1,

You should be able to see it in your Quidco account now Smiley Very Happy

Thanks

DanielS

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