cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
irfy11
Beginner
267 Views
Message 1 of 6

£50 Cheque

Hi

 

My wife orderd broabdand infinity which had £100 reward card and £50 cheque through MSE which had linked to cable.co.uk and recieved the reward card but not the cheque.

 

I cant even go on the cheque website as it keep saying insecure connection to website and wont let me go on it. Can someone please investigate why I have not got my cheque as getting this cash as reward was the reason that I went to BT.

 

 

Tags (1)
0 Ratings
5 REPLIES 5
Distinguished Sage
Distinguished Sage
253 Views
Message 2 of 6

Re: £50 Cheque

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Moderator
Moderator
245 Views
Message 3 of 6

Re: £50 Cheque

Hi @irfy11,

 

I'm sorry you haven't received your cashback cheque. I'll be able to get this investigated. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

Community ModeratorPaddyB
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
irfy11
Beginner
222 Views
Message 4 of 6

Re: £50 Cheque

Thanks will do now

0 Ratings
Moderator
Moderator
188 Views
Message 5 of 6

Re: £50 Cheque

@irfy11 I've filled in the claims form on the cashback site on your behalf and received confirmation that your cheque will be delivered in the next 45 days. I'm really sorry about the delay.

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
irfy11
Beginner
177 Views
Message 6 of 6

Re: £50 Cheque

Thanks mate
0 Ratings