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johnsont
Beginner
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Message 1 of 4

£50 cheque not arrived

Is it me? I cannot believe  how much hassle a cash back offer  is capable of generating.  Will I give up? Not a chance.  Any help gratefully received.

Trevor

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3 REPLIES 3
PaddyB
Moderator
Moderator
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Message 2 of 4

Re: £50 cheque not arrived

Hi @johnsont,

I'm sorry you haven't received your cash back cheque. What date was your order placed and have you claimed the cash back using the link -Claim your Cashback?

Thanks

PaddyB

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johnsont
Beginner
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Message 3 of 4

Re: £50 cheque not arrived

Hi PaddyB,

Order No VOL13-********** was placed on 16th February '18, we should have been connected on 2nd March but due to a part shortage it was delayed until 12th March, I claimed the reward card and the cheque on 19th March using the link in your email, the card arrrived a few weeks later but no sign of the cheque.

Thanks

Trevor

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PaddyB
Moderator
Moderator
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Message 4 of 4

Re: £50 cheque not arrived

Hi @johnsont,

Thank you for posting back. I've had a look at the terms and conditions on https://www.broadbandbenefits.co.uk/cashback/ and its not showing any cashback offers running on the 16th of Feb.

  1. Our current promotion for cashback cheques are shown below - this is for customers who order a new BT Broadband or BT Infinity package. Orders placed outside these dates and via any other site do not qualify for this offer. 
    • £30 cheque with uSwitch for new broadband orders between 17/04/2018 – 26/04/2018 - claims must be received by 26/07/2018
    • £50 cheque with Go Compare for new broadband orders between 16/03/2018 - 22/03/2018 - claims must be received by 22/06/2018 
    • £50 cheque with Cable.co.uk for new broadband orders between 02/03/2018 - 08/03/2018 - claims must be received by 08/06/2018 
    • £50 cheque with Broadband Genie for new broadband orders between 23/02/2018 - 01/03/2018 - claims must be received by 01/06/2018
    • £50 cheque with Broadband Genie and selected partners for new broadband orders between 09/02/2018 - 15/02/2018 - claims must be received by 15/05/2018.

Thanks

PaddyB

 

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