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Derek_1947
Beginner
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Message 1 of 3

700 limited minutes plan - consequences of exceeding the limit?

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I tend to be just inside 700 minutes per month but sometimes over by a relatively small amount.  If I sign up for the 700 minutes plan and go over 700 minutes in any month, what tariff is used for the excess?

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CJT80
Recognised Expert
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Message 2 of 3

Re: 700 limited minutes plan - consequences of exceeding the limit?

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@Derek_1947 

It's hard to tell based on the current consumer price guide.

One would assume the PAYG rate of 20p per minute.

See page 25 - https://www.bt.com/assets/pdf/BT_PhoneTariff_Residential.pdf

Kind Regards
CJT80
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-Richie-
Guru
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Message 3 of 3

Re: 700 limited minutes plan - consequences of exceeding the limit?

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If you exceed 700 minutes, you would then pay 20p per minute
If you exceed 700 minutes 2 months in a row, BT would upgrade you to unlimited minutes.