700 limited minutes plan - consequences of exceeding the limit?

[Derek_1947]

I tend to be just inside 700 minutes per month but sometimes over by a relatively small amount.  If I sign up for the 700 minutes plan and go over 700 minutes in any month, what tariff is used for the excess?

[CJT80]

@Derek_1947 

It's hard to tell based on the current consumer price guide.

One would assume the PAYG rate of 20p per minute.

See page 25 - https://www.bt.com/assets/pdf/BT_PhoneTariff_Residential.pdf

[-Richie- · Accepted solution]

If you exceed 700 minutes, you would then pay 20p per minute
If you exceed 700 minutes 2 months in a row, BT would upgrade you to unlimited minutes.