Having suffered 5 failed appointments/attempts by BT openreach via TalkTalk I gave up and tried BT. 3 more failed appointments and 2 hours of phone calls later I still have no connection. Today I've been contacted numerous times with messages about how my connection is complete but it hasn't even been plugged in. I've been told 3 times to connect it my self and 3 times that I must not. Has anyone got any suggestions about who else to try?