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Jmanor
Beginner
373 Views
Message 1 of 5

£80 Reward Card Link No Working

Made the entire order on the 16/06   And there’s still no rewards showing my the section on the website. I understand what’s going on with the current situation but is this no automated ? And of course the phone lines are busy I haven’t managed to get anyone on my lunch breaks. Can anyone help ? 

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4 REPLIES 4
RobbieMac
Moderator
Moderator
366 Views
Message 2 of 5

Re: £80 Reward Card Link No Working

Hi @Jmanor,

Welcome and thanks for posting!

I'm sorry that there is no reward showing available for you to claim.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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Jmanor
Beginner
320 Views
Message 3 of 5

Cancellation

Can anyone advise me on how & my cancellation right for my broadband, a large factor of my decision was the offered £80 mastercard but it seem the process is being dragged out and I had no communication

 

Regards 

 

 

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garybs29
Recognised Expert
313 Views
Message 4 of 5

Re: Cancellation

So as per your other thread have you replied to the mods? They should be able to sort it for you

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RobbieMac
Moderator
Moderator
291 Views
Message 5 of 5

Re: Cancellation

Hi @Jmanor 

Thanks for posting back.

I can see my colleague @DavidM is managing your case and is due to follow up with you again tomorrow.

Cheers,

Robbie

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