Hi there i joined bt super broadband 2 in February and part of the deal was an £80 bt pre paid card and a m&s £40 gift card. The problem is i have phoned bt 5 or 6 times with today's call lasting 1 hour and forty one minutes, only to be fobbed off once again saying it will be sorted out in about 11 days then check again. Any help please as i am just going round and round with these people. By the looks of things with these pre paid cards in February there are many people in the same boat. cheers
Hi @willfc75 welcome to the forum and sorry you could not get your rewards sorted when you called. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to get these arranged for you.