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£80 reward card not received

Hi,

My £80 reward card is not showing in my rewards.

I called BT on the 19th March and started setting up a broadband package with them, when I found they would match the £80 mastercard from uswitch, but wouldn't match the £40 amazon voucher, I apologised and said it would be better for me to get both, so I went through uswitch.

On the 19th March uswitch 100% had the offer for both the £80 card and the £40 amazon voucher.

I can't find a way to claim either. No rewards are showing in my BT account.

Can someone please help and let me know what to do?

Thanks

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