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Message 1 of 3

AJM or BTC Reference

Sorry, another Quidco question.


Where can I find my AJM or BTC number to track my cashback claim?

It's in no email, and I can't find it anywhere on my account. I can only find the GB number and the VOL number.


My services are due to be turned on on the 11/10/19 if that makes a difference.

Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: AJM or BTC Reference

@mattmolloygd 

You should be able to find it via MyBT.

try https://www.bt.com/appsordermgmt/secure/listoforders.do

Look for the sales reference on this page, top right.

Otherwise try billing live chat team

It can take up a month for the cashback to be confirmed and up to 60 days for it to be paid after your services are connected.

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Moderator
Moderator
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Message 3 of 3

Re: AJM or BTC Reference

Hi @mattmolloygd it won't be emailed to you until the day your services are activated but if you follow @Keith_Beddoe  advice it will show on your online order details.

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