cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Howesdavid1984
Aspiring Contributor
189 Views
Message 1 of 2

Account in credit

Hi,

My account is over £100 in credit due to credits from a line fault not being fixed promptlu, I have a fixed direct debit of 39.99 a month and never have any additional charges.

 How do I get a refund on the credit?

Thank you.

0 Ratings
Reply
1 REPLY 1
RobbieMac
Moderator
Moderator
180 Views
Message 2 of 2

Re: Account in credit

Hi @Howesdavid1984,

Thanks for your post and welcome back!

Do you want to have a word with our >> Live Chat team << to see if they can process the refund for you?

Post back and let us know how you get on chatting with them.  Your best bet would be to contact them at the start of next week.  

Cheers,

Robbie

0 Ratings
Reply