My account is over £100 in credit due to credits from a line fault not being fixed promptlu, I have a fixed direct debit of 39.99 a month and never have any additional charges.
How do I get a refund on the credit?
Thanks for your post and welcome back!
Do you want to have a word with our >> Live Chat team << to see if they can process the refund for you?
Post back and let us know how you get on chatting with them. Your best bet would be to contact them at the start of next week.