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Tanya75
Beginner
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Message 1 of 2

Account not billing

Hi I’m hard of hearing so can’t call and rely on live chat but they have been useless.My account has not billed for August and shows a error when I log in I can’t get live chat to sort it as they say I’m in credit that’s why I’m in credit every month always bills .

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Moderator
Moderator
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Message 2 of 2

Re: Account not billing

@Tanya75 Thanks for posting and welcome to the BT.com community forums. I'm sorry live chat didn't help, I've sent you a Private Message with details on how you can get in contact with the mod team and we'll get this looked into.

Community ModeratorNeilO
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