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Grimesl
Beginner
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Message 1 of 5

Activation code for Mastercard

When do you receive the activation code for the MasterCard, I’ve had it a couple of days now 

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Moderator
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Message 2 of 5

Re: Activation code for Mastercard

Hi @Grimesl,

If you take a look at Information about the BT Reward Card

You should receive an email with all your activation details. If you haven't received your email, check your spam folder as it could have been sent there my mistake.

  • To activate the card, visit www.purecard.com >
  • Enter your activation code and nine digit card ID - you'll find this on the bottom of the card
  • Once you've activated the card we'll send out your PIN. That's it, time to go shopping.

Thanks

PaddyB

Community ModeratorPaddyB
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Furzul
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Message 3 of 5

Re: Activation code for Mastercard


@Grimeslwrote:

When do you receive the activation code for the MasterCard, I’ve had it a couple of days now 


My wife has the same problem. Been on the Purecard website and they said they would resend the activation code, but nothing yet. 

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Message 4 of 5

Re: Activation code for Mastercard

Hi I know this was posted a few months ago but I’m having the same problem. Just get advised it may be in my spam folder (it isn’t) and have also selected the “resend” option twice but it still hasn’t come through.

Would really like to be able to use it soon for Christmas present shopping so please can somebody assist?

Thanks

Mollie
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Dean007
Recognised Expert
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Message 5 of 5

Re: Activation code for Mastercard

Hi @Molliefergie

Have you spoken to Purecard direct or just BT?

Purecare - Contact Us

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