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mab1946
Beginner
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Message 1 of 7

Adding son's name to get bill in his name

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I would like to receive BT bill in my son's name as well. He don't have any account in BT. So I would like to add his name in my BT account to receive the BT bills in his name. How to do this?

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6 REPLIES 6
-Richie-
Guru
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Message 2 of 7

Re: Adding son's name to get bill in his name

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You're not allowed to transfer the agreement to someone else, to have your son as the account holder would mean he signs up to BT, takes over the existing line, this closes the previous account and creates a new agreement with a new minimum term.

Worth making sure you're outside the minimum term, if the takeover is done then the account closing can be subject to early termination fees.

Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 3 of 7

Re: Adding son's name to get bill in his name

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@mab1946 

You can simply change the bank details on your direct debit, so that the money comes out of his bank account instead, but you would be responsible if its not paid.

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mab1946
Beginner
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Message 4 of 7

Landline Transfer

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How to transfer a landline from my name to my son's name without visiting BT store. I would prefer to do it online.

What are the documents/ID proof's required to transfer? 

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imjolly
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Distinguished Sage
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Message 5 of 7

Re: Landline Transfer

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this has already been answered - you cannot change account name

https://community.bt.com/t5/Bills-Packages/Adding-son-s-name-to-get-bill-in-his-name/m-p/2180617#M13...



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mab1946
Beginner
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Message 6 of 7

Re: Landline Transfer

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I understood, separate agreement to be signed with BT. My queries are

1. Without visiting BT store, (Online preferred) is it possible to transfer the line.

2. Required documents

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imjolly
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Message 7 of 7

Re: Landline Transfer

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your son needs to sign up for a BT account with a working line takeover - there is no simple transfer

he needs to phone BT sales      



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