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Michelle81
Beginner
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Message 1 of 5

Amazing customer experience.

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  • I would like to pass on my feedback to Bill in Newcastle. He was so friendly and helpful this morning and he assisted me with an issue I was having with by sports. Bill took ownership and was so understanding. He is a credit to you! Thanks, Michelle 
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4 REPLIES 4
DanielS
Moderator
Moderator
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Message 2 of 5

Re: Amazing customer experience.

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Hi @Michelle81

Thanks for reaching out and for making me aware of Bill in Newcastle. It's very nice to see such a positive post.

Newcastle is one of our biggest centres so it may be difficult to find him. If you are happy to, I will send you a private message with some information that I need to pass this on to both Bill and his Manager 🙂

Thank you

DanielS

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Michelle81
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Message 3 of 5

Re: Amazing customer experience.

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Yes Daniel, that is absolutely fine. I think it’s only fair Bill gets the recognition that he deserves!

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RobbieMac
Moderator
Moderator
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Message 4 of 5

Re: Amazing customer experience.

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Thanks for taking the time to send us over your details @Michelle81 

I'm just dropping back to let you know that I have passed your comments on to Bill's manager.  Always nice to see some positive feedback and I am sure he will get the recognition he deserves 😊

Thanks again,

Robbie

Michelle81
Beginner
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Message 5 of 5

Re: Amazing customer experience.

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Thank you for doing that for me Robbie.


Michelle

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