Been waiting 6 weeks for my free Amazon Echo Dot. Can't get hold of anyone at BT who can look into it. Can anyone help please?
when did you place order and when was your activation date
I placed my order on 30th Jan with the activation on the 31st Jan and I received the following emails:
1st Feb - Confirmed the Amazon Echo Dot as part of my Broadband package after the 14 day cooling off period and it could take up to 4 weeks to be delivered (Between 2 - 6 weeks after activation).
4th march - Confirmed the order had been created and included the order number.
11th March - Confirmed the order had been dispatched and would take 1-3 days to be delivered.
13th March - Amazon Echo Dot was delivered (6 weeks after activation of the broadband).