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Lynette1
Beginner
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Message 1 of 7

Amazon Echo Dot

Been waiting 6 weeks for my free Amazon Echo Dot. Can't get hold of anyone at BT who can look into it. Can anyone help please?

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6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Amazon Echo Dot

when did you place order and when was your activation date



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Lynette1
Beginner
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Message 3 of 7

Re: Amazon Echo Dot

Hi 30 January and 3rd February

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David500
Contributor
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Message 4 of 7

Re: Amazon Echo Dot

I placed my order on 30th Jan with the activation on the 31st Jan and I received the following emails:

1st Feb - Confirmed the Amazon Echo Dot as part of my Broadband package after the 14 day cooling off period and it could take up to 4 weeks to be delivered (Between 2 - 6 weeks after activation).

4th march - Confirmed the order had been created and included the order number.

11th March - Confirmed the order had been dispatched and would take 1-3 days to be delivered.

13th March - Amazon Echo Dot was delivered (6 weeks after activation of the broadband).

Lynette1
Beginner
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Message 5 of 7

Re: Amazon Echo Dot

Thanks. Could be any time soon then 🙂

 

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David500
Contributor
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Message 6 of 7

Re: Amazon Echo Dot

Have you received the various confirmation emails?

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Lynette1
Beginner
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Message 7 of 7

Re: Amazon Echo Dot

I've received one email confirming order dated 1st February 

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