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garywheeler1
Beginner
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Message 1 of 4

Amazon Echo dot

Hi where is my Echo dot been given run around as usual, no email at all. Please help

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Keith_Beddoe
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Message 2 of 4

Re: Amazon Echo dot

@garywheeler1 

What date did you renew your broadband?

You do not normally have to claim for these gifts.

14 days after your service was activated, an order is sent to the BT Shop, who will dispatch your gift within 30 days. You will receive a tracking email so you can track the delivery.

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garywheeler1
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Message 3 of 4

Re: Amazon Echo dot

Order was 6 weeks ago checked my BT account nothing 

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Keith_Beddoe
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Message 4 of 4

Re: Amazon Echo dot


@garywheeler1 wrote:

Order was 6 weeks ago checked my BT account nothing 


Was this just a broadband contract renewal?

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