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Isapbjh
Aspiring Contributor
553 Views
Message 21 of 28

Re: Amazon Echo not received

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Thanks but a simple glance at the order will show you I placed the order online several days before the Amazon Echo offer expired. The Ech was due on 20th December and it’s now 11th January

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 22 of 28

Re: Amazon Echo not received

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Because you had to phone to complete the order, then normally you would not have been eligible, that is why of the moderators has to make a check, before they can chase it up.

You just have to wait your turn, they are a good team, and take personal ownership.

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Isapbjh
Aspiring Contributor
543 Views
Message 23 of 28

Re: Amazon Echo not received

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Thanks but it wasn’t my choice to complete by phone, and I wasn’t advised by the phone operator that this might impact things. tbh I’ve waited 22 days already so I think I’m being patient!

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Isapbjh
Aspiring Contributor
530 Views
Message 24 of 28

Re: Amazon Echo not received

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Hi, any update yet?

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NeilO
Moderator
Moderator
519 Views
Message 25 of 28

Re: Amazon Echo not received

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@Isapbjh I'm really sorry about the delay @JohnC2 will be in touch today.

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Isapbjh
Aspiring Contributor
517 Views
Message 26 of 28

Re: Amazon Echo not received

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Many thanks.

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JohnC2
Moderator
Moderator
505 Views
Message 27 of 28

Re: Amazon Echo not received

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Hi @Isapbjh Thanks for taking my call earlier and sorry it took longer than it should have to get back to you. I'm glad I was able to resolve this for you and hope you enjoy the Echo.

Cheers
John

Isapbjh
Aspiring Contributor
492 Views
Message 28 of 28

Re: Amazon Echo not received

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Many thanks John, very much appreciated.  Barry

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