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r3ggy1986
Aspiring Contributor
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Message 1 of 17

Amazon Echo

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Please help me somebody!

I still have not had my email with the code to order my Amazon echo. 

It's been over 30 days! 

 

 

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16 REPLIES 16
Moderator
Moderator
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Message 2 of 17

Re: Amazon Echo

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@r3ggy1986 Thanks for posting and welcome to the BT.com community forums. I'm sorry that you haven't received the email regarding your Amazon Echo yet, I'll send you a Private Message with details on how you can get in contact with the mod team and we'll be happy to get this looked into.

Community ModeratorNeilO
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r3ggy1986
Aspiring Contributor
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Message 3 of 17

Re: Amazon Echo

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Thanks would really appreciate it!

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r3ggy1986
Aspiring Contributor
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Message 4 of 17

Re: Amazon Echo

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Still waiting for the private message....
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Moderator
Moderator
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Message 5 of 17

Re: Amazon Echo

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Hi @r3ggy1986  sorry about that. I've sent you a private message now as Neil is not in the office. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

Community ModeratorJohnC
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r3ggy1986
Aspiring Contributor
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Message 6 of 17

Re: Amazon Echo

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So I have received the private message, but cannot send a message, as it's saying I have hit my limit of private messages sent!! 

HELP PLEASE

 

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Moderator
Moderator
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Message 7 of 17

Re: Amazon Echo

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Hi @r3ggy1986  sorry you are getting that message. It should clear within a few minutes so please try again.

Cheers
John

Community ModeratorJohnC
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Community Manager
Community Manager
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Message 8 of 17

Re: Amazon Echo

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Hi @r3ggy1986 

Thanks for sending in your details, I'm sorry to see you haven't received any information on your Amazon Echo yet.

I have contacted the relevant team and as soon as I have more information I'll get back to you. 

Thanks

Community ModeratorStephanie
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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r3ggy1986
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Message 9 of 17

Re: Amazon Echo

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Thank you very much! Really appreciate it!!

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Community Manager
Community Manager
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Message 10 of 17

Re: Amazon Echo

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Hi @r3ggy1986 

I just wanted to let you know I'm still on the case, I'm waiting on the gift team to get back to me. I'm sorry about this delay.

Thanks

Community ModeratorStephanie
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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