When i got the superfast fibre package in the offer was an Amazon Echo included, it's been over 2 weeks now, and I didn't get any news about it. Called your phone support and they advised me to write a question here because 'that's the way it works'. What do I need to do?
@bogdancatangiu You'll get an email in the next day or two with a code and a link to the bt.com shop website where you can claim your Amazon Echo. If it hasn't arrived by Friday post back to let us know.
Thanks for sending over your details.
I have checked our email queue and we've got them. We deal with cases strictly in turn as we receive them so as soon as you reach the top of our email queue one of the guys will get back in touch to chase this for you.