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Moderator
Moderator
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Message 11 of 15

Re: Amazon echo

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Hi @Bogus1 I just wanted to check if you had received your Echo or any communication about it's delivery.

Cheers
John

Community ModeratorJohnC
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Bogus1
Aspiring Contributor
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Message 12 of 15

Re: Amazon echo

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Still not a peep from BT shop. No email, no echo.

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Moderator
Moderator
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Message 13 of 15

Re: Amazon echo

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Hi @Bogus1,

@JohnC2 has looked into this and it can take 28 days for the echo to arrive after the order has been received by the BT Shop.

The order was received on the 10th and you should receive the echo with in 28 days from that date.

Thanks

PaddyB

 

Community ModeratorPaddyB
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Moderator
Moderator
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Message 14 of 15

Re: Amazon echo

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Hi @Bogus1 I just popped back to check if you have now received the Echo? Post back and let me know.

cheers
John 

Community ModeratorJohnC
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Moderator
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Message 15 of 15

Re: Amazon echo

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Hi @Bogus1 Thanks for taking my call earlier and confirming that you have now received the Amazon Echo and happy with it.

Cheers
John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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