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Lairylisa
Beginner
258 Views
Message 1 of 8

Amazon echo

I renewed my contract near the end of March and was told I would receive a free echo dot with my package. I have heard nothing and spoke to someone on the 15 th April who said it was on the system but I still haven’t received this. When should I expect this?

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7 REPLIES 7
Lairylisa
Beginner
240 Views
Message 2 of 8

Re: Amazon echo

I still haven’t received any email correspondence regarding this gift, when should I expect this? Could someone please look into this for me

thank you

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DavidM
Moderator
Moderator
228 Views
Message 3 of 8

Re: Amazon echo

Hi @Lairylisa and thanks for posting.

Sorry for any confusion with the gift offer. Can you just confirm did you renew online or over the phone?

Cheers

David

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Lairylisa
Beginner
225 Views
Message 4 of 8

Re: Amazon echo

Hi

i renewed over the phone and the sales person said I would be entitled to a free echo dot for signing up to halo

thank you

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NeilO
Moderator
Moderator
207 Views
Message 5 of 8

Re: Amazon echo

Hi @Lairylisa, I'll send you a private message so you can get in touch with the moderation team and we'll be happy to chase that up. 

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Lairylisa
Beginner
187 Views
Message 6 of 8

Re: Amazon echo

Hi 

is there any update on this please?

thank you

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NeilO
Moderator
Moderator
186 Views
Message 7 of 8

Re: Amazon echo

Hi @Lairylisa, we have your details in our queue. It will take a few more days before we'll be able to get back to you as we're a small team and it's been quite busy on the community lately. 

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Lairylisa
Beginner
178 Views
Message 8 of 8

Re: Amazon echo

Ok, no problem

thank you

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