Amazon gift card not received

[francesharrison]

Hi, 

I signed up for Broadband back in July through Uswitch (I believe). I went onto their website for instructions on how to claim but they are leading me back to my BT account and it's showing that I have no rewards to claim. Can a Moderator please look into this for me please as the gift card is ideal for Christmas. I feel like I'm just getting past from pillar to post. Surely someone from Customer Services can see how I signed up and for what offer. Thanks

[JohnC2]

Hi @francesharrison, welcome to the forum and sorry that you can't get your gift card claimed. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.

cheers

John