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Alison63
Beginner
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Message 1 of 2

Amazon gift cards not received

I signed up to Bt broadband and phone via the refer a friend link,back in February, the deal was £50 amazon gift card for myself and my daughter. We both received an email to say that it would be with us within 30 days of the first bill beige paid, that was 22nd Feb . I have contacted Bt by phone on two different occasions, and was told someone would be in contact within 72 hrs, needless to say no one did! I was wondering what is the best way to resolve this issue ?

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JohnC2
Moderator
Moderator
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Message 2 of 2

Re: Amazon gift cards not received

Hi @Alison63, welcome to the forum and sorry you've not received the refer-a-friend vouchers.

I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you get this resolved.

Cheers

John

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