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Eag63
Beginner
701 Views
Message 81 of 220

Re: Amazon prime coded not yet received.

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Thanks to all for the speedy resolution to this query.

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Earful54
Beginner
726 Views
Message 82 of 220

Amazon Prime Code not Received Yet

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I have filled in the required two emails for new Bt customers dated 22 and 26 February saying that my code for Amazon Prime would be received in 5 days. My service was activated on 7 February. Could someone please advise? Thanks.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
725 Views
Message 83 of 220

Re: Amazon Prime Code not Received Yet

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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JohnC2
Moderator
Moderator
713 Views
Message 84 of 220

Re: Amazon Prime Code not Received Yet

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Hi @Earful54  welcome to the forum and thanks for posting. Sorry you have not received your Amazon Prime code yet. We will be happy to help you get the code and I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

cheers
John

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mattwicks7654
Beginner
726 Views
Message 85 of 220

AMAZON PRIME MISSING

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I ordered BT home hub etc and all arrived great . was supposed to get amazon prime free fro a year - received an email asking for my number and details. copleted it. 2 days later received the same email. completed it. --- 2 weeks ago and no news -- wonder if anyone else had the same issue, apparently its only valid until 14 march and am keen not to  lose but not sure how to prgress or if it normally takes this long.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
721 Views
Message 86 of 220

Re: AMAZON PRIME MISSING

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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RobbieMac
Moderator
Moderator
702 Views
Message 87 of 220

Re: AMAZON PRIME MISSING

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Hi @mattwicks7654 

Welcome to the Community and thanks for your post!

I'm sorry that you haven't received the code to redeem your Amazon Prime subscription.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you.

Cheers,

Robbie

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NeilO
Moderator
Moderator
697 Views
Message 88 of 220

Re: Amazon Prime Code not Received Yet

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Hi @Earful54  I called there but missed you, I've sent you  a reply with your voucher code information.

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bob4
Beginner
730 Views
Message 89 of 220

Missing Amazon prime code

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Hi,
I too have signed up to Amazon prime but not received a code to activate. Please can someone advise how to get one?
Cheers
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Lauing14
Beginner
726 Views
Message 90 of 220

Missing Amazon Prime Code

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My broadband was activated 25th January. I have received and completed 2 emails to claim code for Amazon Prime but the code is not received. Please advise how I can get the code. Thanks
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