I signed up to BT broadband last month - activated on 4 Feb, where i recevied a year of Amazon prime
I have received an email, and reminder email asking me to enter my details to receive the Amazon code (on 15th Feb). When I entered my details it said I should receive the code for amazon prime within a couple of days, but nothing code has been sent. I have tried calling a number of times, but they dont seem to be able to help me. Can you help please?
Solved! Go to Solution.
Hi @AnnaJoiner thanks for posting back and confirming that you placed your order on the website.
Can you confirm the first 3 letters of your order reference they should be AJM?
Post back and let me know.
Hi @AnnaJoiner Thanks for confirming that for me.
I've sent you a Private message explaining how you can contact the forum moderation team and we will be happy to help you with this.
Check here: https://community.bt.com/t5/notes/privatenotespage
Welcome to this user forum.
You will receive the Amazon Prime service code within 28 days from the date your broadband service went active.