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Keith_Beddoe
Distinguished Sage
Distinguished Sage
729 Views
Message 91 of 220

Re: Missing Amazon prime code

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Welcome to this user forum.

When was your service activated?

You will receive the Amazon Prime service code within 28 days from the date your broadband service went active.

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
705 Views
Message 92 of 220

Re: Missing Amazon Prime Code

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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abavisg
Beginner
712 Views
Message 93 of 220

Amazon Prime Code not received

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Hi,

I've signed up weith BT on Wednesday 23rd January 2019 and my service was activated on Wednesday 6th February 2019 and I recieved an email to claim the Amazon Prime code onn 22/9 and once more on 23/9. I submitted the form the same day but It's been almost 2 weeks no0w and I haven't received anything. 

I spoke with BT customer service on chat and on the phone but most pof them had no clue about it. Only one of them said he requested the code to be sent again but I still haven't recveived it.

Could you please help? The deadline to claim it is approaching and although I have claimed it I'm worried that I will miss out on this.

many thanks

Giorgos

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Tomtom1972
Beginner
714 Views
Message 94 of 220

Amazon prime activation code

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Hi received email to say time to get my activation code for amazon prime , filled details x3 now but still no code , any ideas how to get sorted thanks
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
710 Views
Message 95 of 220

Re: Amazon prime activation code

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
708 Views
Message 97 of 220

Re: Amazon Prime Code not received

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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bob4
Beginner
715 Views
Message 96 of 220

Re: Missing Amazon prime code

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Hi,
Yes, activated on the 7th Feb.

Cheers,
Rob
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
709 Views
Message 98 of 220

Re: Missing Amazon prime code

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@bob4 wrote:
Hi,
Yes, activated on the 7th Feb.

Cheers,
Rob

28 days is tomorrow, however I will ask about it.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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NeilO
Moderator
Moderator
677 Views
Message 99 of 220

Re: Missing Amazon prime code

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@Interstella @Lauing14 @Tomtom1972 @abavisg @bob4  I'm really sorry your code hasn't arrived, I'll send you a private message in a moment with information on how you can send your details over to the mod team and we'll be happy to help you get this sorted.

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martins298
Beginner
660 Views
Message 100 of 220

Free Amazon Prime for a year offer... where's my code?

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Hi - I signed up for BT in January on the strength of the offer of Free Amazon Prime for a year. A few days after my account was activated, I was sent a link to claim the offer, and then was told I'd get a code sent to me...

Then a few days later, exactly the same again. Both times I claimed the offer, but no code has arrived. I've checked all my spam folders etc - and now I'm concerned that my 28 day claim period has elapsed. Anyone been through the same issues?

Thanks in advance for any advice you may be able to give.

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