cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JohnC2
Moderator
Moderator
806 Views
Message 211 of 220

Re: Amazon prime - free code not received

Go to solution

Thanks all for your posts about the problem claiming the Amazon Prime offer.

With your help and feedback the promotions team have found the problem and resolved it. Customer's now should experience a simple online journey to claim the Amazon Prime for applicable orders. 🙂

Thanks again
John

Keith_Beddoe
Distinguished Sage
Distinguished Sage
790 Views
Message 212 of 220

Re: Amazon prime - free code not received

Go to solution

@JohnC2 

That`s good to hear, hopefully there will be no more need to refer people to this thread Smiley Happy

Gillb2
Beginner
659 Views
Message 213 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi, I have also not received my code. I received an email this morning announcing that 'Here’s your unique code for 12 months of Amazon Prime'... but it was missing the actual code. Very frustrating. Can you tell me how to obtain one please? Thanks

0 Ratings
Reply
JohnC2
Moderator
Moderator
651 Views
Message 214 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi @Gillb2 welcome to the forum and thanks for posting. Sorry that you received your email but the code was not shown. I've sent you a Private Message on how to contact the Mod team and we will be happy to help you with this.

Cheers
John

0 Ratings
Reply
Dainick
Beginner
632 Views
Message 215 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi, as above I received the e-mail saying "here's your unique code" but no code. Any help would be appreciated.

Thanks, Dai.

0 Ratings
Reply
RobbieMac
Moderator
Moderator
627 Views
Message 216 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi @Dainick,

Welcome and thanks for your post!

I'm sorry that you haven't received your code.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

dachrist
Beginner
616 Views
Message 217 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi,

I unfortunately also received an email saying my code was include that didn't include the code.

Duncan

0 Ratings
Reply
RobbieMac
Moderator
Moderator
605 Views
Message 218 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi @dachrist,

Thanks for your post and welcome to the Community.

I'm sorry that you also haven't received the code to redeem your Amazon Prime subscription.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

0 Ratings
Reply
DennisLip
Beginner
568 Views
Message 219 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi Moderators,

I'm afraid I have the same issue - received an email but no Amazon Prime code included.  Can you please DM me as well with instructions on how to resolve?

Thanks

Gerry

0 Ratings
Reply
NeilO
Moderator
Moderator
555 Views
Message 220 of 220

Re: AMAZON PRIME MISSING

Go to solution

Hi @DennisLip, welcome to the community and thanks for posting. I'm really sorry the Amazon Prime voucher code wasn't included in the email we sent. The gift team will be resending the email today to all customers affected by this issue so you won't need to send us in your details. 

0 Ratings
Reply