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Beginner
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Message 1 of 4

Amazon prime not received!

Hi,

My broadband was activated 3 weeks ago and I still didn’t received amazon prime. I just would like to know if they forget it or if I will receive it latter?

thank you.

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Moderator
Moderator
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Message 2 of 4

Re: Amazon prime not received!

Hi @Mika1 and welcome.

Thanks for posting. Are you talking about the Amazon Prime App through BT TV? Can you give me as much detail as possible?

Cheers

David

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Beginner
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Message 3 of 4

Re: Amazon prime not received!

I had an email from bt saying 14 days after my broadband goes live I will receive a promotional code to get amazon prime for a year.

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Moderator
Moderator
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Message 4 of 4

Re: Amazon prime not received!

Thanks for the response @Mika1. I'll need to take a closer look at this for you. I've sent you a Private message explaining how you can contact the forum moderation team. Check here: https://community.bt.com/t5/notes/privatenotespage. Just drop me over a reply with the details and we’ll check it out.

Cheers

David

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