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Newbie
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Message 1 of 3

Amazon prime voucher

I signed up to BT back in October and was told I would receive Amazon prime free for 12.months. I never received any confirmation  to confirm how and when I would get the detailed other than what the agent told me during sign up. How do I go about getting this resolved? 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Amazon prime voucher

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: Amazon prime voucher

Hi @Dipesh,

Welcome to the Community and thanks for your post!

Sorry that you haven't received the code to redeem your Amazon Prime subscription.  That's a long time having to wait since October and still not receiving any update.  You can get in touch with us and we will check this out.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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