Amazon voucher

[bazdsm]

Hi

I have not received my Amazon voucher after signing up for a Sim only package in November

Could someone please find out why

[Keith_Beddoe]

Welcome to this user forum.

The best thing to do is to contact the Voucher team and they be able to chase this for you. You can contact the voucher team here - Contact BT

When did you make the claim for the voucher, as its not automatically issued?

[bazdsm]

Didn't know you had to claim it
Is this done also by contacting the voucher team?

[NeilO · Accepted solution]

@bazdsm No, you need to do the claim online via this link https://www.vouchers.bt.com/offer/mobileclaim