Re: Annual CPI Price Increase in March 2020 - Not in contract?
After speaking with BT on live chat and over the phone, it is correct that my contract pre-dates the changes to the terms and conditions for annual price increases. Regardless, my price is still increasing. It seemed like there was nothing I could do about this until a different ISP has confirmed they will cover the early termination charges. Strangely as a result, BT were willing to talk.