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GD3
Contributor
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Message 1 of 7

Another £50 cashback check chase

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Hi guys

 

It's been two months since my service (line, broadband, TV, mobile) was activated and while I've received the Amazon vouchers and reward Mastercard I haven't seen any sign of the cheque..

 

I see there are a few people on here chasing this, and have been waiting longer than I have but from what I've read here and elsewhere it's necessary to pipe up about it.

 

If anyone can help that would be great.

 

Thanks, Gareth.

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Another £50 cashback check chase

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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GD3
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Message 3 of 7

Re: Another £50 cashback check chase

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Fabulous, many thanks for that Keith!
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Moderator
Moderator
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Message 4 of 7

Re: Another £50 cashback check chase

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Hi @GD3,

 

I've offered to help on your IP Profile Reset Slow download hanging sites thread so if you include the cheque query in your email we'll chase that for you as well.

 

Cheers

 

David

Community ModeratorDaveM
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GD3
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Message 5 of 7

Re: Another £50 cashback check chase

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Thanks David and Keith, check arrived on Friday.
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GD3
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Message 6 of 7

Re: Another £50 cashback check chase

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*cheque!
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Moderator
Moderator
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Message 7 of 7

Re: Another £50 cashback check chase

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Hi @GD3,

 

Thank for posting back to confirm the cheque has arrived. Please once again accept our apology for the delay.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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