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lobbyludd
Aspiring Contributor
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Message 1 of 2

Another person paying for BT Sprot, that they can't get !

Am an existing BT broadband customer. Signed up to BT sport; cost £49 activation fee + £5 a month. The BT Youview box was installed in my house by a BT Engineer. BUT I can't get BT Sport on TV, and when I rang up the helpline, was told this is because my 'broadband speed isn't fast enough'. They refused to refund the £49 'becasue the service has already been activated'. Am surprised that BT is selling me a service that they know they can't supply.

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tralph
Beginner
202 Views
Message 2 of 2

Re: Another person paying for BT Sprot, that they can't get !

Yes have had similar comments from them the service is terrible.
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