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anish854
Beginner

on ‎29-10-2021 11h55

497 Views
Message 1 of 3

Auto correct led to wrong name on my account. Help to correct it

Hi,

Today I signed up for a new BT broadband connection.

However, in the hurry to sign up, I did not realise that auto correct had populated my last name incorrectly. It took my last name as Sharma instead of Pujari.

I now need to update the details before my bill comes through.

Please help.

Regards,

Ahneeshkumar Pujari

0 Ratings
2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage

on ‎29-10-2021 12h45

477 Views
Message 2 of 3

Re: Auto correct led to wrong name on my account. Help to correct it

Call BT Customer Services on 0800.800.150. They should be able to help. 

-Richie-
Guru

on ‎29-10-2021 21h25

447 Views
Message 3 of 3

Re: Auto correct led to wrong name on my account. Help to correct it

@gg30340wrote:

Call BT Customer Services on 0800.800.150. They should be able to help. 

It's the Billing team who will correct this for you, typo's happen so don't panic 🙂