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Beginner
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Message 11 of 12

Re: new ultra fast broadband

I have finally given up.I now realise the structures put in place by the management of BT are designed to achieve this outcome.To think that many years ago we were told that privatization would make the company efficent and lean and able to serve its customers.

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Beginner
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Message 12 of 12

Re: new ultra fast broadband

I've given up.The company has finally won.We are now resigned to the fact that applying for a fibre upgrade means your existing internet is disconnected for a month.This must be the norm but this fact should be mentioned in the sales pitch.

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