Yesterday I've upgraded my calling plan to Anytime on order website it said that the calling plan would be activated on 09/04/13 which is the same day I've upgraded the calling plan. Now I'm confused as I've received this email:
Thanks for choosing BT.
Thanks for Your Order.
If we don't confirm your order by email or letter within five days, call us on 0800 731 0286. You'll need these details if you call:
Your order date is:
09 April 2013
Your BT.com reference is:
Once your order is confirmed, you'll be able to track its progress on our website. We'll let you know how to do this in your confirmation email.
So does it mean the calling plan isn't active yet?