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BT CUSTOMER SERVICE PHONE CALL

Hi for the past week I have tried to get through to customer service with the 0800 number not it keeps dialling? I have been waiting for nearly an hour now is there any point in waiting longer??

I just need to query my contract length as I signed up to an 18month one, but then they told me on the phone its 24 month!

Not sure what to do really or how I can cancel now?

Please help

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Re: BT CUSTOMER SERVICE PHONE CALL

Your order confirmation will tell you the contract duration, if you signed up or renewed after October 19th 2019 it will most likely be 24 months, before then would most likely be 18 months.

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