cancel
Showing results for 
Search instead for 
Did you mean: 
Panyan
Newbie
184 Views
Message 1 of 3

BT Direct Debit fury

Hello.

 

It was my understanding that BT took a DD from the account approx. ten days after the billing cycle? Each month my account has been debited on or around the 2nd or 3rd (but no earlier than the 2nd).

 

To my surprise, this month my DD was taken out at the beginning of January and then today a second bill has been debited in the same month, 8 days after the billing cycle ended. 

 

Can someone explain this variance? 

0 Ratings
Reply
2 REPLIES 2
Distinguished Sage
Distinguished Sage
176 Views
Message 2 of 3

Re: BT Direct Debit fury

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
175 Views
Message 3 of 3

Re: BT Direct Debit fury

This is a BT residential customer to customer forum. Your post does not go to BT.

 

If you contact Live Chat they may be able to answer your question but unfortunately they close at 9pm.

 

https://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums

0 Ratings
Reply