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Moderator
Moderator
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Message 21 of 26

Re: BT Duplicated & CANCELLED new order? Quidco avoidance tactic?

Hi @Psychologica

 

Thanks for your post and welcome back!

 

@PaddyB is in the office until 9pm this evening and he'll give you a shout before then.

 

Cheers,

 

Robbie

Community ModeratorRobbieMac
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Psychologica
Aspiring Contributor
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Message 22 of 26

Notice of Termination

@PaddyB if you're not in today, I'd like one of your colleagues to pick up immediately please. 

 

Please take this as formal notification to cancel all services provided by BT with immediate effect. This is to include, line rental, landline services, mobile, BT sport and the elusive fibre broadband. 

 

Needless to say, I will not accept any early termination fees in light of BTs failure to meet their contractual obligations on this order. 

 

Please do call me for clarification if needed, but enough is enough. I believe I've managed to isolate the issue in an hour this morning, something an entire team of BT staff have been unable to do in over 2 months. 

 

I would request that you expedite/escalate this cancellation (do it today please) so that I can get services back up and running with an alternative supplier. 

 

 

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Psychologica
Aspiring Contributor
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Message 23 of 26

Re: Notice of Termination

Any chance of a response on this?

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Moderator
Moderator
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Message 24 of 26

Re: Notice of Termination

Hi @Psychologica,

 

Paddy is in office today and will be in touch with you later.

 

Thanks

 

DanielS

Community ModeratorDannyS
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Psychologica
Aspiring Contributor
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Message 25 of 26

Re: Notice of Termination

Thanks Daniel, please ask him to call on my BT landline. 

 

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Psychologica
Aspiring Contributor
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Message 26 of 26

Re: Notice of Termination

Good evening, 

 

Could Patrick or one of the team please give me a call (on my mobile), all BT services have been closed succesfully apart from broadband - which is still active and preventing the new supplier from taking over. 

 

Cheers, 

 

Matt 

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