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Tklee1888
Beginner
1,827 Views
Message 1 of 10

BT Fibre £50 cashback cheque

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Hi,

I was wondering I could get some help with my £50 cashback claim

I am referring to this offer

https://www.broadbandbenefits.co.uk/cashback/

£50 cheque with Broadband Choices for new broadband orders between 20/10/2017 - 26/10/2017 - claims must be received by 26/01/2018

My order went live on the 11/12/2018

Thanks,
Lee
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9 REPLIES 9
Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 10

Re: BT Fibre £50 cashback cheque

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Welcome to this user forum.

 

What date did you submit your claim on that form?

 

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Tklee1888
Beginner
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Message 3 of 10

Re: BT Fibre £50 cashback cheque

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The day after it went live so 12/12/2017
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 10

Re: BT Fibre £50 cashback cheque

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@Tklee1888 wrote:
The day after it went live so 12/12/2017

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

 

 

PaddyB
Moderator
Moderator
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Message 5 of 10

Re: BT Fibre £50 cashback cheque

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Hi @Tklee1888,

 

I'm sorry you haven't received your cashback cheque as part of signing up to BT. I'll be able to chase this with our promotions team.

 

Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

Tklee1888
Beginner
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Message 6 of 10

Re: BT Fibre £50 cashback cheque

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Message sent, thanks to both of you
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JohnC2
Moderator
Moderator
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Message 7 of 10

Re: BT Fibre £50 cashback cheque

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Hi @Tklee1888 The Promotions team have got back to me and apologised for the delay in the delivery of your cashback cheque.

 

They have confirmed that the cheque request has been processed already and the cheque will be with you within the next 14 days. If the cheque does not arrive within the next 14 days please post back and let me know and I'll be happy to check on it again for you.

 

Cheers

John

 

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Tklee1888
Beginner
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Message 8 of 10

Re: BT Fibre £50 cashback cheque

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Thanks John, I'll update you once it arrives
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Tklee1888
Beginner
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Message 9 of 10

Re: BT Fibre £50 cashback cheque

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Hi John,

Cheque was received on Friday, many thanks for all your help

Cheers,
Ken
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JohnC2
Moderator
Moderator
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Message 10 of 10

Re: BT Fibre £50 cashback cheque

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Hi @Tklee1888 Thanks for the update and glad to hear you have now received the cheque 🙂

 

cheers

John

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